Stepping Up To Manager

Click here to learn more about this certificate series for new managers.
 

 
 
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Module 3: Strategic Planning/Goal Setting/Problem Solving/Decision Making
Utilizing strategic planning concepts and methods, generating ambitious and achievable goals with team buy-in, arriving at root causes of problems and determining the best corrective action, managing change and stress.
Session is Closed

Module 4: Sharpening Your Communication Skills
Managing and expressing your feelings and judgments effectively, examining assumptions and avoiding "jumping to delusions," giving and receiving useful feedback, using empowering questions instead of telling, using empathic listening skills.
Session is Closed

Module 5: Building and Maintaining a High Performance Team
Leading effective meetings, creating agreement and getting buy-in, establishing common visions and goals, using creative acknowledgments, understanding what motivates employees.
Session is Closed

Module 6: Correcting Problem Behavior and Poor Performance
Getting to root causes, overcoming tardiness/ absenteeism, changing unacceptable performance through behavior modification, providing meaningful feedback, dealing with harassment issues, disciplining by means of positive improvement plans.
Session is Closed

Module 7: Controlling Conflict in the Workplace
Handling disagreement and complaints, avoiding damaging conflict, transforming conflict into positive energy, understanding and avoiding harassment issues. The dates for this module have changed.
S8016 / 2 sessions / 4 clock hrs.
Tu and Th from 6:30 PM to 8:30 PM
Cline
$99
Start Date:5/20
End Date: 5/22
WCC - Kulshan 223

Module 8: Personnel Issues
Selecting and hiring employees, understanding the importance of diversity, getting employees off to a good start, retaining valuable employees, conducting performance evaluations and preparing performance plans, terminating employees, handling payroll duties, recognizing legal issues in personnel and records management.
S8020 / 2 sessions / 4 clock hrs.
Tu and Th from 6:30 PM to 8:30 PM
Morrissey
$99
Start Date:5/13
End Date: 5/15
WCC - Kulshan 223

Module 9: Accounting and Budgeting Basics for Managers
Exploring the Accounting Equation, recording financial transactions via debits and credits, posting to the general ledger, understanding financial statements (including income statements, balance sheets, and cash flow statements), using financial statements for forecasting and in managing a business.
S8024 / 2 sessions / 4 clock hrs.
Tu and Th from 6:30 PM to 8:30 PM
Schlichting
$99
Start Date:5/27
End Date: 5/29
WCC - Kulshan 223

Module 10: Growing as a Manager
Managing yourself and dealing with interruptions and time wasters, balancing work and personal life, evaluating your own performance and pursuing additional training, creating relationships with senior management and peers, gaining visibility and influence in the community, facing rather than fighting change, staying abreast of technological change.
S8028 / 2 sessions / 4 clock hrs.
Tu and Th from 6:30 PM to 8:30 PM
Warren
$99
Start Date:6/3
End Date: 6/5
WCC - Kulshan 223
 
 

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