Stepping Up To Manager

Click here to learn more about this certificate series for new managers.
 

 
 
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Module 7: Managing Conflict in the Workplace
Handling disagreement and complaints, avoiding damaging conflict, transforming conflict into positive energy, understanding and avoiding harassment issues.
Session is closed

Module 8: Personnel Issues
Selecting and hiring employees, understanding the importance of diversity, getting employees off to a good start, retaining valuable employees, conducting performance evaluations and preparing performance plans, terminating employees, handling payroll duties, recognizing legal issues in personnel and records management.
Session is closed

Module 9: Accounting and Budgeting Basics for Managers
Exploring the Accounting Equation, recording financial transactions via debits and credits, posting to the general ledger, understanding financial statements (including income statements, balance sheets, and cash flow statements), using financial statements for forecasting and in managing a business.
Session is closed

Module 10: Growing as a Manager
Managing yourself and dealing with interruptions and time wasters, balancing work and personal life, evaluating your own performance and pursuing additional training, creating relationships with senior management and peers, gaining visibility and influence in the community, facing rather than fighting change, staying abreast of technological change. Please note--this class has had a date change.
Session is Closed
 
 

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